With that history you should have been seen urgently. There are a number of serious things that are possible with those symptoms.
Plus, the nurse was relying on your accurate reporting of symptoms. Things are often very different face to face than over a telephone. People very often under/overplay their symptoms.
Presumably those people who've developed the kaiser system have come to a different conclusion than you. It may be the case that there is no scenario in which "Excrutiating Chest Pain + Numb Left Arm" is urgent when you have a full return to red on when pressing your fingernail (blood pressure check?)
Also, presumably, if I was having any shortness of breath, it could be determined just by talking to me. They may have also taken my age into account (32) and decided that 32 year olds don't have heart attacks in the way I was describing.
I came in for a checkup a week later, and all was well (except for a RSI issue that was contributing to the completely numb left arm)
With that history you should have been seen urgently. There are a number of serious things that are possible with those symptoms.
Plus, the nurse was relying on your accurate reporting of symptoms. Things are often very different face to face than over a telephone. People very often under/overplay their symptoms.