> This solution screams "built by a tech bro with no idea about economics and marketing" which is the VC playbook into modernizing (and failing) businesses they don't understand.
I think you need to be better at self reflection. A tech bro who read a blog post and immediately accused the author of being "a tech bro with no idea about economics and marketing", and assumed that they didn't understand the business they built a software for.
As for AI for luxury services, you didn't look hard enough. See for example discussion of what Langham Hotel Group is doing with AI. Granted, nothing earth shattering:
I think you need to be better at self reflection. A tech bro who read a blog post and immediately accused the author of being "a tech bro with no idea about economics and marketing", and assumed that they didn't understand the business they built a software for.
As for AI for luxury services, you didn't look hard enough. See for example discussion of what Langham Hotel Group is doing with AI. Granted, nothing earth shattering:
https://www.youtube.com/watch?v=CMn0MO5HFk8
If you haven't heard of Langham, they own the 5-star Langham London and many other luxury hotels:
https://en.wikipedia.org/wiki/Langham_Hotel,_London