One of my specialties is creating call centers using Amazon Connect. I agree wit... | Hacker News

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		raw_anon_1111 15 hours ago \| parent \| context \| favorite \| on: I built an AI receptionist for a mechanic shop One of my specialties is creating call centers using Amazon Connect. I agree with everything you said. I wouldn’t let an LLM go near doing a quote or ordering parts.

		help

Barbing 14 hours ago [–]

Where do they shine?

raw_anon_1111 13 hours ago | [–]

Intent recognition and tool calling

https://news.ycombinator.com/item?id=47241412

And well grounded RAG.

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