Reading this thread has me wondering if a smarter voicemail inbox system would be a viable and useful alternative.
Something like leave a voicemail and get a ticket created in the system to log the call for triage once the owner's hands are free.
The system could be configured to text a link to an intake form or quote calculator or calendly or whatever if intent is successfully detected.
I wouldn't mind this as a caller because I'd hear a typical phone tree setup, have a callback option, __and__ have a digital action I can take without being annoyed by a fake receptionist.
I imagine a certain type of business owner would appreciate the more streamlined workflow, plus having more control without the AI risks.
Something like leave a voicemail and get a ticket created in the system to log the call for triage once the owner's hands are free.
The system could be configured to text a link to an intake form or quote calculator or calendly or whatever if intent is successfully detected.
I wouldn't mind this as a caller because I'd hear a typical phone tree setup, have a callback option, __and__ have a digital action I can take without being annoyed by a fake receptionist.
I imagine a certain type of business owner would appreciate the more streamlined workflow, plus having more control without the AI risks.