I usually take moments like this to relate my experience of OpenOffice (LibreOffice, prefork) blanking several of my documents, courtesy a bug that may or may not still be in LibreOffice. But this leads me to the reason I'm bringing it up now: the incre~dibly uncomfortable and unwelcoming experience of trying to pry 1) What happened, and 2) How to fix it out of the OO/LO volunteer support community.
My understanding is that the issue is the way OO/LO and the OS work together to handle file writes, which will not be changed because Linux distros do it right and Windows does it wrong and too bad that I was trying to use OO on a Windows PC. But I can't get a straight answer, and even if I were to, it wouldn't fix the bug - because the bug would be that I was using Windows. And now that I know that this is something that happens, I don't have any real guarantee that tomorrow the problem won't be the particular distro that I use, or whatever weird personal ax-to-grind led to the design decision that would now be giving me a headache. And that probably goes doubly for your average Windows user who doesn't really know what they're getting into.
Obviously, Google's support situation isn't any better. They've also had their share of catastrophic data loss fun-times. I genuinely don't know what the answer is.
My understanding is that the issue is the way OO/LO and the OS work together to handle file writes, which will not be changed because Linux distros do it right and Windows does it wrong and too bad that I was trying to use OO on a Windows PC. But I can't get a straight answer, and even if I were to, it wouldn't fix the bug - because the bug would be that I was using Windows. And now that I know that this is something that happens, I don't have any real guarantee that tomorrow the problem won't be the particular distro that I use, or whatever weird personal ax-to-grind led to the design decision that would now be giving me a headache. And that probably goes doubly for your average Windows user who doesn't really know what they're getting into.
Obviously, Google's support situation isn't any better. They've also had their share of catastrophic data loss fun-times. I genuinely don't know what the answer is.