They gave a reason. That doesn't mean the facts supported that reason. The employee didn't believe they did.

Not closing a deal in your first month of sales is not exactly unheard of or even uncommon.

Either way, WT lawsuits don't generally "win or lose". They settle.

The facts support the reason ( 0 sales), although there are nuances ( timeframe - 4,5 months)

There's also a lot of missing context.

- what happened in those 3 opportunities that she tried to close a deal

- perhaps she's missing a technical background to actually close a deal, since Cloudflare is a very technical product

No one from us knows the details, so it's speculation.

4,5 months is still a bit fast though. Getting a new employee up to speed takes 6 months in a lot of cases.

But mostly you know it sooner when it wouldn't work out.

You went from "the facts supported the reason" to "we don't have all the facts necessary to know if the facts supported the reason." to "from the facts we know, the reason seems sus."

?

You don't need to know everything, to acknowledge that 0 sales supports a bad performance review.

Here's additionally info that you didn't knew: https://softwarestackinvesting.com/cloudflare-net-q2-2023-ea... - profitability

100 people were fired and replaced, in the hope to get less underperforming sales people.

=> Facts support this situation and it's consistent to what happened in may last year too.

This is a follow up with the people that were layed off for underperforming. To see if they weren't...

Then she should’ve had that communicated to her earlier.

We don't know specifics.

If she's doing all the things she should do ( as she mentions), but lacks technical knowledge for a technical product.

Than if she asks feedback, she'll get points for the effort.

But concerning technical knowledge, there's not much to do in a short period to get an employee profitable in a lot of cases. Definitely with a product like Cloudflare.

And saying you lack basic knowledge, is very hard to do/fix. Because the knowledge is not solely Cloudflare related. It's development, website, networking, ... There's a difficult gray area on what training someone needs for technical things.

Even if the employee is motivated. They won't be profitable within a year.

Where to start? Where does it end?