> its insanely low attention span. It frequently releases innovative and well built products, but seems to quickly lose interest quickly. Google has become somewhat notorious for killing off popular products.
I understood this problem to be "how it manages its org chart and maps that onto the customer experience."
To add some color to this, the culture for a very long time would reward folks that came up with novel solutions to problems or novel products. These folks would dedicate some effort into the implementation, land the thing, then secure a promo with no regard for the sustainability of the aforementioned solution. Once landed, attention goes elsewhere and the thing is left to languish.
This behavior has been observed publicly in the Kubernetes space where Google has contributed substantially.
I understood this problem to be "how it manages its org chart and maps that onto the customer experience."