> Having a codified process means that attitude can't exist because you're given all of the tools you need to solve the problem.
Yes, but in real life doesn't work.
Processes have corner cases. As you said, people are lazy and will do everything to find the corner case to fit in.
Just an example from the banking sector.
There are processes (and even laws) that force banks to use only certified, supported and regularly patched software: there are still a lot of Windows 2000 servers in their datacenters and will be there for many years.
Yes, but in real life doesn't work. Processes have corner cases. As you said, people are lazy and will do everything to find the corner case to fit in.
Just an example from the banking sector. There are processes (and even laws) that force banks to use only certified, supported and regularly patched software: there are still a lot of Windows 2000 servers in their datacenters and will be there for many years.