I heard a talk about 2 weeks ago from a law person who mentioned that of all the money ChatGPT is making for companies, the number one driver is savings due from customer support.
ChatGPT is not pushing is towards AGI, it's only pushing Doctorow's enshittification.
As an AI language model, I don't have real-time information on specific events or talks that have taken place after my knowledge cutoff in September 2021. However, I can provide some general insights based on the information available up until that time.
