The business plan of massive user scale, user generated content, user “engagement” with ad driven revenue leads to the perceived issues about polarization and content moderation. That and the company structure are the fundamental problems that attract what we see on social media. The data about users is the product sold to advertisers. The platform only cares about moderation in that it supports the goal of more ad revenue, that is why Yishan said spam moderation was job #1, its more harmful to ad revenue than users with poor behavior.
If a social media company’s mission is to have no barrier, anyone and everyone to share ideas, information and “all are welcome” then maybe a company structure like a worker cooperative [0] would be a better match to that mission statement. No CEO that gets massive pay/stock, instead employees are owners. All employees. They decide what features/projects the company does, how to allocate resources, how to moderate content, etc.
If a social media company’s mission is to have no barrier, anyone and everyone to share ideas, information and “all are welcome” then maybe a company structure like a worker cooperative [0] would be a better match to that mission statement. No CEO that gets massive pay/stock, instead employees are owners. All employees. They decide what features/projects the company does, how to allocate resources, how to moderate content, etc.
[0] https://en.wikipedia.org/wiki/Worker_cooperative