They have not failed because they couldn’t get a great product out. They have failed because so many people are trained on Adobe products an just use those.
Yes. At an individual level, they ask the question: "Delay my deliverables a week or two in frustration as I retrain; or, pay $300". User by user, the decision is obvious: pay the ransom and move on with your life.
I did not mean it this way. The user will always ask the question: „Can i use another software for less money/more value“. Those who can will turn their back on adobe as the company is greedy and lazy. Problem is: if your company/client is a large cooperation you dont have any choice. Never underestimate professional users.
