It's also true that Upwork has many, many people who will present themselves as a single individual. Instead, they are actually an agency and you will get a rotating cast of developers. This becomes apparent the fifth time you explain the same thing to your contractor, who is actually not the person you explained it to the fourth time, or the third time, or on and on and on.
Video verification helps you ensure that you are getting what you paid for, and that your time explaining the brief and iterating on their work isn't wasted.
It's also true that Upwork has many, many people who will present themselves as a single individual. Instead, they are actually an agency and you will get a rotating cast of developers. This becomes apparent the fifth time you explain the same thing to your contractor, who is actually not the person you explained it to the fourth time, or the third time, or on and on and on.
Video verification helps you ensure that you are getting what you paid for, and that your time explaining the brief and iterating on their work isn't wasted.