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Agreed, I was there at the same time, and was taken pretty seriously, and grew progessively more locked down as time went on.

A friend of mine worked at a large bank in customer service and this was also a big part of their training, and there was even a speech trainees were given before going to their desk at the end of training. He said, almost invariably, that at least one person from every class was fired within hours for looking up the accounts of someone they knew or a celebrity.




> almost invariably, that at least one person from every class was fired within hours for looking up the accounts of someone they knew or a celebrity.

While I don't doubt people do this for real, staging something like that might actually be pretty effective.




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