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> Nothing about federated services that make it intrinsically less usable.

I didn't say that. I would say that Signal is more usable than Element, though. While I was commenting, I installed Element and the UX is just not as smooth as Signal - even the quick start instructions aren't as simple: "go to matrix site, click through to Element, read instructions to return to site to configure, install app, register username/pwd, forget about configuration step because it's apparently not necessary after all (?)" vs "go to signal.org, install app, verify phone number." It's not terrible for technically capable folk, but the friction is why it's not as popular as Signal.

And while argumentum ad populum is a logical fallacy, practically speaking it is a boon to be popular in most things.

Judging by your last paragraph, it comes down to a matter of values - is decentralization important to you? Then hands down, Signal will lose. But for a large number of people who don't care about decentralization, they will do what's popular and easy. OWS, I presume, wants to make sure the easiest, most popular solution is also secure.




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