I think there is somewhere in between a startup and Salesforce size - at this pricing, even small businesses are going to be wary.

$49/m is just so obviously underpriced that it rings alarm bells - how could that possibly be sustainable, will it still be around in 6 months?

It’s not that - it’s that as a 6-person team who is a target customer, I don’t want to get a bunch of my data locked in to a system that’s not priced to sustain the company.

I mean Basecamp is $99/mo. And it has a bunch more features. I don't know about you but I'd say they run a sustainable business.

CRMs are usually ridiculously overpriced.

Hey!

The company is just me and I'm not trying to land huge customers. Therefore I need no marketing or customer support team. I'm building it for myself and other small businesses. I think I can make that sustainable. I also have no interest in being acquired so you won't have to worry about that either :).

It's not premature. It sets expectations. If you can't set expectations for the buyer, they just won't buy.

You don’t have to build the feature, just add a “contact us” button for > users. Building enterprise grade features is a pre-mature optimizations.

Setting expectations and putting people in the right funnel is not. Especially if it’s a cheap change like adding a button.