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I'll often say something like "I don't know off the top of my head, but if you want I can get back to you with an estimate."

Once it's clear that I'm going to spend some non-trivial amount of time working on the estimate, the answer is often, "No, don't bother."

On the other hand, if person asking does want me to get back to them, I now have the time to do a good estimate—research the problem, break down the parts of the solution, think about the unknowns. Even a "good" estimate is still squishy, but it does tend to be based on explicit assumptions, and often flushes out hidden design or spec issues.




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