I had Thinkpads until 2011. For hardware repairs I couldn't do myself there was an authorized dealer not far from work who would order the replacement parts (e.g., motherboard) and I'd bring it in for quick repair.
With Apple for a major repair, I dropped it off at my nearby Apple Store on a Monday and had it mid-day on Wednesday.
With Apple for a major repair, I dropped it off at my nearby Apple Store on a Monday and had it mid-day on Wednesday.