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In lieu of an official comment: the fraud detection that we run on account signup was overly aggressive, especially in response to the massive attention we've seen/new shapes of attacks. We've tuned it down and unbanned a number of accounts. If you're still seeing issues with your account specifically let me know the account at bkrausz at anthropic.com and I'll dig into it.


We haven't seen any issues in the last day+ with SMS delivery. Sometimes Twilio will blackhole a phone number if they suspect abuse, but not sure if that's the case here.

If you want to email bkrausz at anthropic.com with your phone number I'm happy to check logs (assuming it's still not working).


Claude.ai is not currently available in the EU...we should have prevented you from signing up in the first place though (unless you're using a VPN...)

Sorry about that, we really want to expand availability and are working to do so.


Switzerland is not in the EU. Didn't use VPN.


(I work on product at Anthropic)

Sorry to hear about that! It sounds like you might have been using an unpinned model version, e.g. `claude-2`, which is designed to automatically get the latest models as they are released. We also support pinned model versions, e.g. `claude-2.0` or `claude-2.1`, which will not be upgraded automatically.

We've been moving away from recommending unpinned versions and are likely to only have pinned versions with future major model releases to avoid this sort of issue.


We changed our naming to remove the v going forward: claude-2 should work

https://docs.anthropic.com/claude/reference/selecting-a-mode...


Can you contact support via https://support.anthropic.com/en/ (button in the bottom right) and mention bkrausz: that'll capture some browser information and I can dig into it from there.

Much appreciated!


Send an email to support@anthropic.com and mention my username...I'll see what I can do :)


Oh my, sending email immediately thanks.


We had a bug we fixed shortly after launch with how we were sending prompts to Claude that was causing worse output. I retried your prompt and it's acting much better now.


That's a significant improvement! Now it gives this:

> Here are the first 50 digits of pi that I know confidently:

> 3.14159265358979323846264338327950288419716939937510582097494459230781640628620899862803482534211706798

> After that, I start to become less certain as I don't have pi fully memorized beyond 50 digits. I can continue to recite more digits beyond that point, but the accuracy will steadily decrease. Let me know if you would like me to keep going or stop here!

It's basically correct. It's the first 102 digits, rather than 50, but they're right.


Kenchi | San Francisco / Remote (North American Timezones) | https://kenchi.com/jobs

Brian and Michael here! We're 2 ex-Stripe engineers (and previously Facebook and YC). We started and helped scale Stripe's support team from just a few people in Gmail to their current size. Now we're bringing those lessons and tools to other startups. We have customers with hundreds of people each scaling their teams with Kenchi. Kenchi is about human-in-the-loop automation, currently targeting support teams. We sit inside your browser to provide a privacy-first approach to team members automating aspects of their work in any environment they sit in. We need to be snappy, resilient to running in different JS environments, and smart about how we tie into different pages to extract information in a robust and resilient way.

We're looking for full-stack devs and designers to join our team of (currently) 3. Founder-types who want to wear many hats, are curious about the innards of different frameworks, and love working across many parts of the system will thrive.

Shoot us an email at jobs@kenchi.com to say hi! We'd love to hear about something you've worked on before of which you're most proud. Talk soon :)


Kenchi | San Francisco / Remote (North American Timezones) | https://kenchi.com/jobs

Brian and Michael here! We're 2 ex-Stripe engineers (and previously Facebook and YC). We started and helped scale Stripe's support team from just a few people in Gmail to their current size. Now we're bringing those lessons and tools to other startups. We have customers with hundreds of people each scaling their teams with Kenchi. Kenchi is about human-in-the-loop automation, currently targeting support teams. We sit inside your browser to provide a privacy-first approach to team members automating aspects of their work in any environment they sit in. We need to be snappy, resilient to running in different JS environments, and smart about how we tie into different pages to extract information in a robust and resilient way.

We're looking for full-stack devs and designers to join our team of (currently) 3. Founder-types who want to wear many hats, are curious about the innards of different frameworks, and love working across many parts of the system will thrive.

Shoot us an email at jobs@kenchi.com to say hi! We'd love to hear about something you've worked on before of which you're most proud. Talk soon :)


Nice work with your jobs page.


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