I'm the Backblaze employee that wrote that quote. :-)
> YOU can work around this problem, the naive customers CANNOT.
That was specifically in response to a Backblaze Personal Backup feature request.
> I guess a "delete" button could be fatal for some of the older folks out there.
Just to be clear, Backblaze offers two product lines: 1) Backblaze Personal Backup which is designed to be simple and easy to use, and 2) "Backblaze B2" which is designed as a toolkit for programmers and IT people. So in this particular case, we SHOULD have a "delete all files" button (for IT people), and we know this currently sucks (it's on a roadmap to add the feature).
You can select "some group of files" (like one folder) and delete them all at once from the web GUI, but if you have like 1 million files (which is a perfectly reasonable and normal backup) the web GUI will "time out" and fail to delete all the files in one operation.
The current recommended work around is to write a very short "life cycle rule" in the web GUI that deletes any/all files 1 day after it is uploaded and let it run for 24 hours and come back to an empty bucket. Yes, I know this is lame. https://www.backblaze.com/b2/docs/lifecycle_rules.html
To paraphrase my quote about computer naive users, the reason we don't prioritize this particular feature higher is the IT people (like yourself) are capable of doing the crazy work arounds like spinning up an EC2 instance. :-) But we will get to it, I promise!
In our defense, we have 5 open programmer job recs, and 5 open IT job recs, and we're having trouble finding enough (qualified) people who want to come help us build these features for customers. If you want to work in a really fun employee owned business in San Mateo, California where you can bring your dog to work, please come and join us! https://www.backblaze.com/company/jobs.html
> YOU can work around this problem, the naive customers CANNOT.
That was specifically in response to a Backblaze Personal Backup feature request.
> I guess a "delete" button could be fatal for some of the older folks out there.
Just to be clear, Backblaze offers two product lines: 1) Backblaze Personal Backup which is designed to be simple and easy to use, and 2) "Backblaze B2" which is designed as a toolkit for programmers and IT people. So in this particular case, we SHOULD have a "delete all files" button (for IT people), and we know this currently sucks (it's on a roadmap to add the feature).
You can select "some group of files" (like one folder) and delete them all at once from the web GUI, but if you have like 1 million files (which is a perfectly reasonable and normal backup) the web GUI will "time out" and fail to delete all the files in one operation.
The current recommended work around is to write a very short "life cycle rule" in the web GUI that deletes any/all files 1 day after it is uploaded and let it run for 24 hours and come back to an empty bucket. Yes, I know this is lame. https://www.backblaze.com/b2/docs/lifecycle_rules.html
To paraphrase my quote about computer naive users, the reason we don't prioritize this particular feature higher is the IT people (like yourself) are capable of doing the crazy work arounds like spinning up an EC2 instance. :-) But we will get to it, I promise!
In our defense, we have 5 open programmer job recs, and 5 open IT job recs, and we're having trouble finding enough (qualified) people who want to come help us build these features for customers. If you want to work in a really fun employee owned business in San Mateo, California where you can bring your dog to work, please come and join us! https://www.backblaze.com/company/jobs.html